Emil - Carsharing in Kaiserslautern

PRICE LIST

Effective 15 Sep. 2023

USAGE FEE PRICE
Emil rate  
Price per minute
(The first three minutes are free)
€0,04*
Price per kilometer €0,32*
Emil SWKcard rate  
Price per minute
(The first three minutes are free)
€0,02*
Price per kilometer €0,29*
* inkl. 19% VAT
OTHER FEES PRICE
Cancellation or reduction of rental period up to 2 hours before the start of the rental period Free
Cancellation or reduction of rental period less than 2 hours before the start of the rental period €5.00**
Cancellation after start of rental period or no-show €10.00
Late return with notification of Customer Service if a subsequent booking is affected (15 min. or more) €15.00
Late return without notification of Customer Service (15 min. or more) €30.00
Extra cleaning of the interior €35.00
Ozone cleaning (after cigarettes, e-cigarettes, or similar have been smoked in the vehicle) €90.00
Extra cleaning of exterior €25.00
Improper vehicle return (charging process not activated) €25.00
Improper vehicle return (vehicle parked in wrong location) €30.00
Loss, damage, replacement of charging card €25.00
Use of charging card in breach of contract €50.00
Loss, damage, replacement of vehicle key €200.00
Flat-rate compensation for damage if the responsible party cannot be identified due to failure to carry out a damage check before the start of the journey €300.00
Excess insurance cover €300.00
Flat-rate handling fee for accidents and for damage caused by driver/passengers €50.00
Letting unauthorized persons drive the vehicle and driving without a driver’s license €500.00
Direct debit not honored €7.00
Reminder fees per reminder €1.50
Processing of traffic fines and administrative offenses €9.00
plus fine
Customer details research (failure to provide information) €15.00
**Fee will be refunded using a discount code valid for one week.

For you. With all our energy.

Do you have questions about our products or our services? We are happy to provide you with a detailed consultation and any help you may require. Simply let us know what you need and our experts will take care of you as quickly as possible.

Please use our customer portal for issues such as name changes, meter readings, notifying us of a move, or something similar.

 

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Our locations

SWK Stadtwerke Kaiserslautern Versorgungs-AG

SWK Customer Service Center

Bismarckstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, only open by phone appointment!

Tel.: (0631) 8001-1200
Fax: (0631) 8001-1000
Email: customerservice@swk-kl.de

SWK Mobilitätszentrale

Fruchthallstraße 14
67655 Kaiserslautern

Business hours
Due to the corona pandemic, this branch will remain closed until further notice!

Tel.: (0631) 8001-3530

SWK Energy Consulting Center

Brandenburger Straße 2
67663 Kaiserslautern

Appointments outside are possible
Tel.: (0631) 8001-1602

Technical Service, Asset Management

Karcherstraße 28
67655 Kaiserslautern
 

What other customers want to know